Support
Email support@directos.app. We reply within 1–2 business days.
Common questions
- Change or cancel my plan: in the app, open Subscription and tap Manage Billing.
- Delete my account: in the app, Settings › Account › Delete Account. An owner’s deletion removes the whole business.
- Texts aren’t sending: check Settings › Texting, and confirm your A2P 10DLC registration is approved in your Twilio Console.
- Customer payments: go to your own Stripe account; connect it in Settings › Payments.
- I got a text from a business using DirectOS: reply STOP to opt out, or contact that business directly.